Concierge Support Contact Details

In order to provide faster response times, we’ve partnered with Parasol to bring you 24/7 365 day support.

To raise a ticket please get in touch in one of the following ways:


Click here to start a live chat with our online helpdesk.


Email the team at:


Call 0808 501 5265 to speak to our helpdesk

Any tickets will be logged in the Parasol ticketing system and you will receive emails direct from Parasol to update you on the status of your tickets. The email address used by Parasol is

Occasionally these emails can end up in your spam folder so we advise storing this email as a contact along with saving the attached details so easy to locate when needed.

Discover Concierge Support

Find out more about our Concierge Support packages and how your system can benefit.

What Our Clients Say...

"Out of all the companies that provide support for us, IndigoZest are definitely one of the best and easiest ones to deal with."
"IndigoZest have gone above and beyond at any moment in time for us and it’s been a real pleasure dealing with absolutely everyone in the organisation."
"IndigoZest were great in working with us to design the best system for our needs, then installing and keeping it running smoothly. We would definitely recommend them."

Get In Touch

 Give us a call on 0333 305 5305 or fill in the below contact form and a member of our team will be in touch. 

Surrey Smart Home with Control4